CUSTOMER CARE
Please allow 1-2 business days for all answers to your questions and concerns. We are working extra hard to personally answer each and every email request! - Lavish
Have any questions or concerns?
We’re always ready to help!
Contact Us Below
Send us an email:
RETURNS
Please be aware that all orders are processed in 48 business hours (not including weekends nor holidays).
Orders generally ship within 2-3 business days after purchase.
All orders placed on Friday after 12:00 p.m. EST will begin processing on the following Monday.
Available shipping methods for domestic orders include:
Free USPS Priority Mail (3-7 business days)
Lavish Beauty and Lavish Luxury Brands are not responsible for any delays in delivery caused by unclaimed packages or incorrect shipping addresses (the shipping address the customer enters at the time of the purchase is the address we will ship the package to).
NO REFUNDS, RETURNS, OR EXCHANGES.
-Store credit is given for future use.
-For sanitary reasons we cannot except returns or exchanges.
FAQ
Do you provide International delivery?
Not at the moment but check back soon dolls!
How do I return an item?
NO RETURNS OR EXCHANGES.
What is your returns policy?
NO RETURNS OR EXCHANGES. ALL SALES ARE FINAL!
How do I track my order?
A tracking number will be assigned to every order, and sent to the email address that you provided at checkout. In the event that the tracking number is not working, send us an email and we will be more than happy to assist!
How can I contact your couriers?
Email us directly and we will be more than happy to assist!
What are your delivery options?
Currently we are only offering Standard Shipping of 5-7 business days.